SideDoor, is our trusted partner, who is responsible for securing and fulfilling your orders, managing logistics, and handling customer service. Their team is truly exceptional! We've not only teamed up with them for our shop, but we've also placed our full trust in them to handle trade orders for client projects. That's how much we believe in their expertise.

Got questions or concerns about delivery or damages? Don't hesitate to reach out to SideDoor's stellar customer support team at info@sidedoor.com. They've got your back!

Once you hit "Start Checkout," you're on your way! You can either create a personalized profile to keep tabs on all your orders or glide through as a guest without leaving a trace.

Regardless of your choice, we'll need your shipping address to ensure your goodies reach you safe and sound. And hey, while you're at it, why not take your experience to the next level and get White Glove Delivery service? It's the cherry on top of your shopping adventure.

After selecting your preferred payment method, whether it's via major credit card or the convenient Affirm financing option, simply click the "Confirm Payment" button.

But wait—before you seal the deal, don't forget to review and agree to SideDoor's Returns, Cancellation, and Damages Policy. It's a crucial step in ensuring a smooth and seamless transaction.

Stay in the loop with SideDoor—we'll keep you posted on the status of your order and send you an email notification once your furniture is ready to ship.

For shipping, local freight carriers typically handle the process. Once your furniture is ready for delivery, expect a call from the carrier to schedule a convenient delivery date. Keep an eye on your inbox for updates!

When it comes to furniture delivery, convenience is key. Your order will be delivered right to your doorstep or home, giving you the flexibility to choose whether you want it placed inside your home or left at the doorstep.

Please note, delivery does not include placement in specific rooms, assembly, or disposal of original packaging.

For those seeking the ultimate convenience, SideDoor offers a 'White Glove' delivery service at checkout for an additional cost. This premium service includes packaging removal, light assembly, and placement. We recommend opting for White Glove delivery, especially for larger furniture items, to ensure a hassle-free experience.

Please note, due to direct shipping from the manufacturer, we are unable to accommodate returns, cancellations, or exchanges. All sales are final unless damage occurs during transit.

We highly encourage thorough inspection of items upon delivery. In the unfortunate event of damage, please notify SideDoor customer service immediately, providing photo evidence of both packaging and product. This will initiate repair or replacement services by the manufacturer, facilitated by the SideDoor team.

Unlike the traditional trade-only model where pieces are exclusively available to interior designers and resold at marked-up prices, our trade furniture and décor are accessible directly to everyone, not just clients.

Teaming up with SideDoor for order fulfillment and logistics ensures that your order is in safe and capable hands, every step of the way.